If you are unhappy with the service, you have received from or a product we have arranged on your behalf and you would like to make a complaint, please contact us either in writing to:

Compliance Director, The Right Mortgage & Protection Network, St Johns Court, 70 St Johns Close, Knowle, B93 0NH; or by e-mail: ; or by telephone: 01564 732 744.

If we are unable to settle your complaint or you are unhappy with our response, the Financial Ombudsman Service may be able to help. We will explain how at that point.

If you require further information about the Financial Ombudsman Service, you can contact them directly:

Tel: 0800 0234567